My product is defective. What should I do?
TEOXANE Cosmeceuticals is committed to offering high quality, safe products. However, on rare occasions an item may have minor faults. If your TEOXANE Cosmeceuticals product is defective or damaged, please report the problem to medical@teoxane.com, stating the product name, where you bought it, the type of defect, the batch number (the six-digit code on the packaging) and attach a picture illustrating the problem.
SAFETY INFORMATION 5